vacancy details

Chalet Manager

Company:
VIP-SKI

Location:
Val d'Isère

Benefits:
Competitive salary +accomodation +lift pass +insurance +uniform

Start:
November

Duration:
April

Description

Like all of our management positions in the Alps, the job of a Chalet Manager is extremely varied and complete flexibility is required for this role. The specific tasks are too numerous to mention, however, the main responsibilities of a Chalet Manager group themselves in the following categories:

  • Ensure outstanding customer service and guest satisfaction within a given number of chalets
  • Effectively manage and oversee a team of Chalet Hosts
  • Training of new staff and re-training of existing staff where necessary
  • Quality control of all chalet standards including food and beverage, cleaning,
  • Health and Safety, budget control and in chalet service
  • Assist with chalet cleaning and cooking where necessary - working in chalets to cover any sickness or injury
  • Control of supermarket shopping
  • Ski pass sales and delivery
  • Assistance with the smooth running of transfer day (chalet preparation, logistics and airport transfers) Responsibility for staff welfare
  • Logging all customer feedback for chalets under your responsibility

Requirements

This is a highly demanding role and ideally we are looking for people who have previously worked in a chalet environment and have experience of managing and motivating staff.

 A good understanding of French is advantageous and previous resort experience essential.

Driving will invariably be a part of your duties and therefore you will need to have held a full clean driving licence for at least five years.


APPLICATIONS CLOSED
Click below for similar jobs