vacancy details

Chalet Manager


Val d'Isère

Competitive salary +accomodation +lift pass +insurance +uniform




Like all of our management positions in the Alps, the job of a Chalet Manager is extremely varied and complete flexibility is required for this role. The specific tasks are too numerous to mention, however, the main responsibilities of a Chalet Manager group themselves in the following categories:

  • Ensure outstanding customer service and guest satisfaction within a given number of chalets
  • Effectively manage and oversee a team of Chalet Hosts
  • Training of new staff and re-training of existing staff where necessary
  • Quality control of all chalet standards including food and beverage, cleaning,
  • Health and Safety, budget control and in chalet service
  • Assist with chalet cleaning and cooking where necessary - working in chalets to cover any sickness or injury
  • Control of supermarket shopping
  • Ski pass sales and delivery
  • Assistance with the smooth running of transfer day (chalet preparation, logistics and airport transfers) Responsibility for staff welfare
  • Logging all customer feedback for chalets under your responsibility


This is a highly demanding role and ideally we are looking for people who have previously worked in a chalet environment and have experience of managing and motivating staff.

 A good understanding of French is advantageous and previous resort experience essential.

Driving will invariably be a part of your duties and therefore you will need to have held a full clean driving licence for at least five years.

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VIP is a privately owned company that operates a programme of catered up-market chalet holidays in Val d'Isere, Meribel, Zermatt, Morzine, Les Gets, La Plagne and Alpe d'Huez.
working for us.

Working for us

It's not hard to have a great time out in the alps, but choosing the right company can make a huge difference to your season. VIP is a privately owned company with a great reputation for looking after our staff as well as our guests.

What we offer

Along with having the time of your life, we offer a salary and package as follows: 
Travel to and from resort Accommodation (and food for Chalet Hosts and DHGs)
Medical Travel Insurance and Winter Sports Insurance Uniform Training Ski Equipment Full Area Ski Pass